BreezeStay: India's Most Trusted Property Rental Platform

1. Renter Insurance — Coming Soon

Renter Insurance is a planned feature and is not currently available for purchase on BreezeStay. We are finalizing a partnership with a licensed insurance provider before this product goes live. No insurance policy, coverage, or claims process is active today, and no renter or host currently has any insurance coverage through BreezeStay.

* When this feature launches, coverage will be underwritten entirely by a licensed third-party insurer, not by BreezeStay. This page will be updated with the real terms, coverage limits, and claims process at that time.

2. How Security Deposits Are Handled Today

Security deposits are not insured. If a host and renter disagree about deductions from a deposit, either party can raise the issue with BreezeStay support. A member of our team reviews the evidence submitted by both sides and makes a decision on the deduction. This is an internal review process handled by BreezeStay staff — it is not a licensed or independent arbitration proceeding, and BreezeStay does not act as an insurer, broker, or underwriter in this process.

3. Raising a Deposit Dispute

To raise a deposit dispute, contact BreezeStay support with your booking details and any supporting evidence (photos, messages, receipts). Our team will review the submission and respond with a decision. There is no dedicated "File a Claim" button or automated claims workflow at this time — disputes are handled directly by our support team.

4. What This Means For You

Until Renter Insurance launches, we recommend documenting the condition of your property (photos/videos) at move-in and move-out on your own, and keeping records of all payments and communication with your host or tenant. This will help our support team resolve any deposit disagreement fairly if one arises.

5. Questions or Concerns

For questions about a deposit dispute, or to be notified when Renter Insurance becomes available, reach us at support@breezestay.in.

Need help with a security deposit issue?

Contact Support

Statutory India Compliance Disclosure

BreezeStay is a brand name and technology facilitator operated by Jigyasu Singh Chouhan. It is currently in a pre-incorporation stage and is not a separate legal entity. These policies align with the Digital Personal Data Protection Act, 2023, and Consumer Protection (E-Commerce) Rules, 2020.

Platform Operator: Jigyasu Singh Chouhan (Individual Proprietor)

Support Desk: support@breezestay.in (within 48 hours)

Grievance Officer: Jigyasu Singh Chouhan

Escalation Node: support@breezestay.in