Terms of
Use.
BreezeStay is a technology marketplace operated by Jigyasu Singh Chouhan (Individual Proprietor). These terms ensure a transparent, fair experience for our entire community.
1. Marketplace Identity
BreezeStay facilitates direct connections between property owners (Hosts) and tenants (Renters). We are not a broker and are not a party to any rental agreement — we provide digital engineering infrastructure for discovery and transaction tools.
BreezeStay is a brand name operated by an individual proprietor, not a registered corporate entity. Users assume full legal and physical responsibility for all actions taken outside the platform interface.
2. Payment Governance
Booking Payment Window
Bookings are initially created in a pending-payment state. The renter must submit valid payment proof (UPI, NEFT, or bank transfer) within 2 hours. BreezeStay admins verify the proof — the booking moves to confirmed only after verification. Unverified bookings auto-expire.
- Booking starts as pending
- 2-hour payment proof window
- Admin verification mandatory
- Auto-expiry if unverified
Accepted Payment Methods
UPI, NEFT, IMPS, and bank transfer accepted. Cash is only considered in exceptional cases with booking-linked proof. The platform does not hold rent or deposits — funds go directly to the owner.
Advance Rent Adjustment
Advance rent is strictly adjusted against the final month of occupancy. It is not a security deposit and cannot be used for property damage deductions.
3. Protecting Your Deposit
BreezeStay does not currently run an automated move-in condition audit. We recommend that renters independently take timestamped photos and videos of the property at move-in and move-out, and keep them for their own records — this will support your case if a deposit dispute arises.
Normal wear and tear (paint fading, minor scratches) is not valid grounds for a deposit deduction. If a host wants to deduct from your deposit, they must raise it with BreezeStay support along with evidence, and our team will review and decide the amount.
4. Security Deposit Refund Process
When your stay ends, any deposit dispute is reviewed by BreezeStay support based on evidence from both host and renter. Once the refund amount is approved by our team, it is issued within 7 working days. If there's no dispute, the full deposit is refunded within the same window once your stay is marked complete. This is an internal review process handled by BreezeStay staff, not an automated or independently arbitrated one.
5. E-Commerce Rules Compliance
Under the Consumer Protection (E-Commerce) Rules, 2020, BreezeStay operates as a digital marketplace aggregator. We do not own, inspect, or manage physical property listings.
- Liability: BreezeStay does not hold rental capital. Refund obligations remain direct agreements between the renter and the host.
- GST: BreezeStay is a software facilitator and does not charge GST on rental amounts. Users are independently responsible for their own tax compliance.
- Grievance Officer: Jigyasu Singh Chouhan — support@breezestay.in — 48-hour acknowledgment, 15 business day resolution target.
6. Governing Law & Dispute Forum
These terms are governed by the laws of the Republic of India. Disputes are resolved through mutual mediation. You retain all statutory rights to file complaints before Consumer Dispute Redressal Commissions where applicable. Jurisdiction: India.
Statutory India Compliance Disclosure
BreezeStay is a brand name and technology facilitator operated by Jigyasu Singh Chouhan. It is currently in a pre-incorporation stage and is not a separate legal entity. These policies align with the Digital Personal Data Protection Act, 2023, and Consumer Protection (E-Commerce) Rules, 2020.
Platform Operator: Jigyasu Singh Chouhan (Individual Proprietor)
Support Desk: support@breezestay.in (within 48 hours)
Grievance Officer: Jigyasu Singh Chouhan
Escalation Node: support@breezestay.in
© 2026 BreezeStay. All Rights Reserved.