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Trust & Safety — India First

Safety First.
Always.

Every transaction, every listing, and every renter-owner connection on BreezeStay passes through a mandatory verification layer. This isn't just policy — it's engineering.

4 Pillars of Trust

Our
Trust Framework.

Squad Verification

Our trained field team physically visits every property before it goes live. We check photo accuracy, amenities, plumbing, electricity, and owner ID — so what you see is what you get.

KYC-Verified Community

Every renter and host must verify their Aadhaar, PAN, or a government-issued ID before transacting. A verified community means safer transactions and far fewer disputes.

Direct & Safe Payments

Rent and deposit go directly to the owner via UPI or bank transfer. Our admin team verifies every payment within 2 hours. No middlemen, no scope for fraud.

24-Hour Move-In Audit

Timestamped photo evidence of the property is uploaded within 24 hours of moving in and locked on the platform — making unfair deposit deductions impossible.

For Renters

Your
Shield.

Whether you're a student or a working professional — every right you have is protected on BreezeStay.

Every listing is Squad Verified — no fake photos, no misleading descriptions

Only KYC-verified owners can receive direct contact requests

24-hour move-in photo audit protects your deposit 100%

Digital Leave & License agreement generated — legally valid under IT Act 2000

10-day deposit refund SLA with structured mediation if disputed

Normal wear and tear cannot be deducted from your deposit

All transactions recorded on platform — fully transparent dispute resolution

HRA-compliant rent receipts with host PAN — auto-generated anytime

For Property Owners

Your
Assurance.

Put your property in safe hands. Only verified renters, digital agreements, and transparent transactions.

KYC-verified renters only — Aadhaar/PAN identity confirmed

Booking payment admin-verified before confirmation is granted

Digital Leave & License agreement — legally binding under Indian law

Move-in audit record protects you against false damage claims at checkout

Platform-mediated dispute resolution for all conflicts

Rent payment proof required before any booking is activated

Your Data Stays
In India.

Fully compliant with the DPDP Act 2023. Your Aadhaar, PAN, and personal data never leaves India — stored on AWS Mumbai/Hyderabad servers with AES encryption.

100% India Data Residency — AWS Mumbai & Hyderabad

AES encryption for all PII (Aadhaar, PAN, bank details)

TLS 1.3 for all data in transit

DPDP Act 2023 compliant — right to delete, right to correct

No data sharing with third parties without your consent

Security logs retained for a maximum of 180 days

Report a Security Issue

Something Look Suspicious?

If you spot a fake listing, a fraud attempt, or a security vulnerability — contact us immediately. We take every report seriously.

security@breezestay.in